About Balanced Up

Established in 2010 by our director, Jenny Sutton, Balanced Up offer a full bookkeeping and payroll service tailor made for you and your business. Our client base includes sole traders and small companies, from start-ups to long established businesses.

Most of our work is in bookkeeping and payroll services, with accompanying payroll reporting, VAT and CIS returns. Using the latest cloud-based accounting software which processes your finances digitally. We will recommend software which suits your needs once we have established an understanding of your business requirements. The Cloud-based bookkeeping systems used to process are secure, easy to use and cost effective.

Balanced Up have plenty of practical experience and our friendly team will help organise your paperwork and help you to put accounting procedures in place. Balanced Up can ensure that you are up to date with HMRC legislation and submission deadlines are met.

At Balanced Up we want our clients to feel that they still have control over their finances when making the decision to outsource their bookkeeping and have all the information they need without having to wait for it.
Here are the benefits of Outsourcing your bookkeeping and payroll to Balanced Up:

  • Bring your accounts into the 21st century, from spreadsheets to cloud based XERO accounting software
  • Keep up to date with your accounting procedures to comply with HMRC ‘Making Tax Digital’ VAT
  • Bespoke accounting support for procedures and reporting in the business
  • Time saving – automating manual processes
  • Cost saving – with our fixed monthly packages
  • Real Time snap shot of your business

While we take care of your bookkeeping and payroll requirements, you can concentrate on running your business.

Let us help you get the ‘Work Life Balance’ you deserve.

The Team

Jenny Sutton

Managing Director

Jenny Sutton is a registered and regulated member of AAT (Association of Accounting Technicians). Qualified to maintain accounts and help business with all their HMRC deadlines and submissions in this very fast changing ‘Digital’ world we live in.

With over 20 years’ experience working in the finance industry, Jenny helps business owners with their administration and accounting needs from payroll (PAYE), Construction Industry Scheme (CIS), to MTD VAT for any size business. Specialising in self-assessment for sole traders and sub-contractors.

Jenny has an understanding of the needs of business owners and uses her knowledge and experience to train the team at Balanced Up. This means our customers are at the forefront of their business doing what they do best, whilst we take the hassle out of the day-to-day administrative and accounting tasks.

Kelly Merrett

Office Manager

I joined Balanced Up book keeping & payroll services in 2021 and completed my Xero advisor certification.  Previously I worked as a medical staffing assistant for the NHS, which has allowed me to implement structure and processes to keep customers accounts up to date.

My customer portfolio allows me to manage the day to day bookkeeping tasks, as well as processing sales invoices as set out by the customers main contractors.  This involves the Construction Industry Scheme (CIS) for a number of my customers.

Justine Merrett

Operations Manager

I’ve worked for Balanced Up for over 3 years. My background is in HR and Operational Management, with a focus on legislation, implementing processes and procedures.

I manage the payroll requirements for all of our clients with varying pay schedules from weekly, fortnightly and monthly, including pension submissions in line with ‘The Pension Regulator’. My duties include keeping clients regularly updated with any HMRC changes and ensuring timely submissions, also dealing with any PAYE queries and processing redundancy etc.

On the bookkeeping side, I have my own client accounts to manage. This lets me develop working relationships with their customers and suppliers, giving a greater opportunity for any queries to be resolved quickly.

Tammy Palmer

Account Manager

I joined Balanced Up Bookkeeping & Payroll Services in January 2023. My previous employment background is in Debt Recovery and Business Administration. 

Having completed the AAT Accounting Technician qualification in 2014, I now able to utilise the knowledge of AAT, teamed with my industry experience to manage my customer portfolio that consist of Construction focused businesses.

I have also recently taken on the XERO Payroll element for each of these accounts; as well as their VAT Returns and CIS Submissions.

Erin Davies

Administrative Assistant

I am currently completing my third year BA Hons Accounting & Finance degree at Cardiff Metropolitan University.  In 2022 Balanced Up gave me the opportunity to complete my placement and since then have continue to work alongside my studies.

Completing my Xero Advisor Certification has given me the ability to be highly motivated, explore new skills as well as become part of the Balanced Up bookkeeping Team.

Since working at Balanced up I have put study into real life scenarios, educating me further. I assist in maintaining the accounts for several customers from sole traders and limited companies on a weekly basis, helping support the Team with reporting for our customers. 

Get in touch

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